Clint Smith Headshot

Professional Summary

Senior Backend Engineer with over seven years of experience solving complex technical challenges and building reliable, maintainable systems. Skilled in Python/Django and Golang-based microservices, with a track record of optimizing backend infrastructure to support scalability and efficiency. Experienced in thriving under tight deadlines in high-pressure environments, but now focused on delivering thoughtful, high-impact solutions that prioritize long-term stability and value. Known for a creative approach to problem-solving and a commitment to driving meaningful outcomes through quality engineering.

Contact Info

Email: clint.smith@protonmail.com

Phone: (786) 309-4871

Location: New Smyrna Beach, FL

linkedin.com/in/clintsmithmaui

github.com/smithclint

Downloads

Condensed Resume

Comprehensive Resume

Work Experience

Sr. Backend Engineer

Included Health (formerly Doctor On Demand) - San Francisco, CA | October 2017 to November 2024

🌟 Practice Management Engineering Team

Worked on the Practice Management engineering team to transition from legacy technology to a modern, microservice-oriented architecture. This project replaced an outdated in-house EHR (Electronic Health Record) with a third-party system, enabling integration and greater flexibility for future innovation.

  • Developed and maintained Golang microservices to streamline practitioner management, scheduling/availability, and data synchronization between legacy systems and the EHR.
  • Implemented Temporal workflows to manage complex interactions with 3rd-party EHR such as appointment booking, patient creation, and on-demand routing. Workflows were often hooked into Kafka events to trigger as a result of new messages on the queue. Additionally, leveraged the actor pattern for durable execution and visibility into on-demand routing logic.
  • Implemented gRPC endpoints for appointment booking, practitioner scheduling/availability, and data synchronization, enabling efficient and scalable inter-service communication.
  • Debugged and resolved a critical routing issue where status was being overwritten, enabling stable call routing in preparation for our production launch.
  • Monitored and analyzed endpoint latency using Prometheus and Grafana, ensuring acceptable performance while scaling practitioner availability systems from 200 to 1,500 providers.
  • Collaborated with another team to assess scheduling endpoint performance, proposing and validating fallback strategies for scalability.
  • Identified and resolved a critical department ID mismatch during on-call duties, unblocking practitioners and maintaining provider trust through direct follow-up.
  • Migrated multiple backend services to Fx, simplifying dependency injection and improving system maintainability.
  • Wrote acceptance tests for practitioner availability functionality, ensuring reliable and consistent operations.
  • Used an in-house test harness to establish groundwork for on-demand routing acceptance tests, enabling future readiness despite current infrastructure limitations.
  • Ensured high-quality unit testing, achieving an 80% test coverage threshold for key services. Used Mockery to create mocks when writing unit tests, ensuring robust and isolated testing of individual components.
  • Maintained system health with OpsLevel, Dependabot, and Rollbar, reducing MTTR for critical production issues.

πŸš€ Clinical Engineering Team

Contributed to transforming clinical workflows and enhancing the provider and patient experience through innovative tools and efficient backend systems. Over six years, collaborated with cross-functional teams to deliver solutions that supported high-quality care delivery.

  • Built and maintained tools using Python, Django, and Django Rest Framework, enabling providers to access and manage patient information efficiently.
  • Developed automation workflows with Celery, including member health summaries integration for patient preparation and autocoding medications and allergies, significantly reducing manual overhead and ensuring data accuracy.
  • Upgraded email communication systems from SendGrid to ExactTarget, improving reliability and scalability.
  • Serialized clinical data snapshots into the database during chart sign-off, ensuring reliable and accurate historical record-keeping.
  • Designed and implemented a full-stack Provider Payment Report Generation tool with Python/Django, HTML/CSS, JavaScript, and S3 Storage, automating financial reporting for providers.
  • Led and contributed to the Chart Access project, enhancing provider accessibility to patient charts and supporting seamless care delivery:
    • Phase 1: Enabled provider access to patient charts regardless of appointment status, improving care continuity during emergencies, absences, or transitions.
    • Phase 2: Expanded Chart Access to care coordinators, improving their ability to assist providers and manage patient cases.
    • Phase 3: Scoped and planned the Unified Encounter Service, creating a foundation to unify legacy and video visit encounters under a single system with unique identifiers for all past and future visits.
    • Phase 4: Unimplemented, however, planned and scoped the association of all past and future Lab Orders, Radiology, and Prescriptions with the Unified Encounter, eliminating redundant references in the database and ensuring seamless integration across systems.
  • Played a key role in reviving the Panel Management project, resolving critical performance issues:
    • Optimized backend filtering and data aggregation to enable care coordinators and providers to efficiently manage patient populations based on customizable criteria.
    • Salvaged the project’s initial strategy and implemented solutions to ensure a successful release.
  • Enhanced Lab Order handling in alignment with CURES Act compliance, ensuring timely and automated release of lab reports:
    • Identified and resolved critical issues with lab report statuses, improving the accuracy of auto-release processes and ensuring compliance with federal requirements.
    • Collaborated with engineers to troubleshoot and optimize workflows, supporting providers with accurate and timely patient lab results.
  • Supported junior engineers by providing guidance and sharing knowledge to foster their professional growth.

Software Engineer

BITS Cognosante - KΔ«hei, HI | September 2015 to October 2017

🌟 Subsequent Military Health Contracts: Surveyed and documented current innovation barriers in the Defense Health Agency. Alongside a small team, designed and implemented a prototype web application to reduce the startup overhead often associated with new development teams.

πŸš€ Prototype Microservices Implementation: Implemented prototype microservices, utilizing Python and Falcon Framework. These microservices facilitated the integration of legacy clinical data and medical device data with modern FHIR Server based EHR systems like MHS Genesis and Cerner Millennium.

Software Engineer

Thao Inc - KΔ«hei, HI | September 2014 to September 2015

🌟 Contract Work Highlights: Contracted for one year as part of a team to develop the Optimal Vision Care Prototype (OVCP) for DOD/VA Vision Center of Excellence. The OVCP aimed to explore innovative solutions to challenges physicians encountered with modern EHRs. Our objectives were to conduct research, document designs, and gather quantitative and qualitative feedback from healthcare providers to shape the requirements for the next generation of medical software within the military.

πŸš€ Prototype Design Enhancement: Utilized Angular, HTML, and CSS to enhance prototype design through close collaboration with Vision Care Subject Matter Experts. Evaluated their requirements and integrated them into our application.

πŸ’‘ Structured Data Entry Control: Designed and implemented a structured data entry control enabling clinicians to combine free text and structured data into a single input field.

🌟 Usability Testing and Improvement: Rapidly and efficiently integrated feedback from usability testers, resulting in substantial enhancements in usability and design effectiveness. Through three rounds of testing, we achieved a remarkable 66% improvement in our scores.

Software Developer

HNU Photonics - Kahului, HI | June 2012 to September 2014

🌟 Investor Engagement: Contributed to grabbing investors' attention for company-acquired microfluidics technology by delving into the legacy C# codebase, implementing new features, and introducing improvements. This facilitated effective showcasing of the technology's capabilities and potential by our researchers.

πŸš€ Technology Design Improvement: Enhanced microfluidics technology design by collaborating with scientists and engineers on experimentation to quantify limitations of current designs.

πŸ’‘ Software Development Practices Pioneering: Pioneered the establishment of software development practices within the company, addressing the absence of structured methodologies and frameworks. This initiative aimed at enhancing efficiency and productivity in software development processes.

πŸ–₯️ Software Developer

Dynamic Concepts | August 2011 to May 2012

🌟 Meeting Delivery Time: Contributed to meeting the delivery time of a Plasma Etching control system by documenting interfaces and collaborating with the Architect to complete the UI using C#. This ensured timely delivery of the project while maintaining high standards of quality and functionality.

πŸ’Ό Elevated Company Image: Showcased and elevated the company image by developing a new website that reflected the professionalism of the organization. The website design emphasized the company's brand identity and enhanced its online presence, leaving a positive impression on visitors.

πŸ›‘οΈ Security Systems Technician

Security Tech - KΔ«hei, HI | January 2011 to September 2011

🌟 Exemplary Customer Care: Provided outstanding customer service by seamlessly installing, repairing, and maintaining residential and commercial security systems, with a specialized focus on sophisticated security camera systems. Managed all aspects of the process, from running wiring in new and existing structures to programming, setup, and thorough demonstrations for customers.

πŸ’‘ Technical Expertise and Communication: Utilized technical expertise to program and configure systems, ensuring optimal functionality and performance. Effectively communicated complex concepts to customers during demonstrations, empowering them to maximize the benefits of their security systems.

🀝 Respectful Resolution: Demonstrated adeptness in handling challenging situations with grace and professionalism, effectively addressing concerns and satisfying even the toughest customers while upholding respect and integrity.

Software Developer Consultant

Adaptive Technologies Corp - KΔ«hei, HI | June 2009 to January 2011

🌟 Enhanced Battery Metrics Legibility: Crafted a cross-platform solution using C++ and Qt to parse serial data from a Battery Management System, significantly improving the legibility of battery metrics. The user-friendly interface streamlined data interpretation for enhanced usability.

πŸš€ Radiometric Simulation Streamlining: Streamlined complex radiometric simulation calculations from a cumbersome spreadsheet to a user-friendly interface. Introduced a cross-platform C++ library that revolutionized the calculation process, enhancing efficiency and accessibility.

Mobile Application Developer (iOS)

Launchcore Inc - KΔ«hei, HI | August 2008 to January 2009

Swiftly acquired expertise in mobile development and collaborated with content creators to successfully launch two engaging mobile gaming applications for children within a span of six months:

πŸŽ„ Jingle Jumble

πŸ† Jumbalu Zoo

Utilized Objective-C and the iOS Development platform for development. Skills and technologies include: Objective-C Programming, iOS SDK, Xcode IDE, App Store Deployment, Apple Sound Libraries, User Interface Design, Collaboration and Communication

Software Developer

Textron Defense Systems - KΔ«hei, HI | February 2000 to June 2008

πŸ‘¨β€πŸ’» Software Developer

June 2004 - June 2008

  • Supported contracts with UI development: Using Microsoft Foundation Classes (MFC), C++, and TCL, supported contracts by developing UI applications to control optical systems, including modifying C DLLs to integrate VxWorks realtime system with LabView frontend, mirror automation, photon detection sensor systems, and automatic camera gain control.
  • Successfully replaced signal digitizers: Having no prior experience with embedded hardware, successfully replaced signal digitizers with a Pentek product and integrated them into a sophisticated data acquisition system used for laser radar operations.
  • Improved Laser Safety System by reprogramming the PLC Ladder Logic.

πŸ”§ Sr. Electro-Optic Technician

February 2000 - June 2004

  • Ensured the success of our team missions by performing maintenance and operation of all systems pertaining to satellite missions with a CO2 Laser Radar system.
  • Duties included laser alignment, alignment of complex optical systems used in the receiver, laser maintenance, system operation, and data gathering.

Laser Service Engineer

Trumpf Inc - Dallas, TX | October 1997 to December 1999

πŸ”§ Installed, maintained, and repaired multiple-kilowatt CO2 Laser Cutting Systems at customer sites nationwide. Led installation processes, including directing riggers, anchoring, unpacking, re-energizing, alignment, testing, and providing on-site customer training.

Engaged in extensive customer interaction, fostering strong relationships and managing expectations regarding project timelines and completion dates. Traveled to customer sites to troubleshoot and resolve issues, ensuring maximum productivity and satisfaction.

πŸ”¬ Manufacturing Technician | Die Attach Specialist

Intel Corporation - Chandler, AZ | September 1996 to October 1997

Meticulously operated die attach machines and cure ovens, which were a vital precursor to adhering the delicate chips, sourced from sawn wafers, onto packages before wire bonding.

Embraced the challenge of nightly shifts lasting up to 12 hours, ensuring the seamless execution of each step in the assembly process.

Recent Skills

Programming Languages

  • Python
  • Go

Frameworks & Libraries

  • Django
  • Django Rest Framework

Tools & Technologies

  • Temporal
  • gRPC
  • Kafka
  • Prometheus
  • Grafana
  • OpsLevel
  • Dependabot
  • Rollbar
  • Mockery
  • Postman
  • Celery
  • Postgresql
  • Git

Education

Continuing Education in Computer Science

Regis University | Denver, CO | January 2016 - January 2018

Completed extensive coursework in computer science, including programming, algorithms, data structures, and software development. Focused on building a strong foundation in core concepts and practical applications.

Associate of Applied Science in Laser Electro-Optics

Texas State Technical College | Waco, TX | September 1994 - May 1996

Specialized in the principles and applications of lasers, optics, and electro-optical systems. Gained hands-on experience in laser alignment, optical systems, and advanced technologies used in industrial and research settings.